The Rise of the Citizen Developer

By Seshachari, September 8, 2017

Forrester forecasted low code platform growth for 2020 at USD 15.4 B. Gartner predicts that by 2018, more than half of all business apps will be created by citizen developers using rapid mobile app development tools. Gartner analyst Jason Wong told Search Mobile Computing, that by 2020, 70% of enterprise mobile apps will be developed without IT involvement.

We live in a day and age of speedy, application-centric innovations. Customer-facing software becomes more important than ever before and Apps are tools to get things done.  Low code development enables rapid application delivery with a minimum of hand-coding, using drag and drop editors and visual development tools. Even non-technical staff, such as business analysts, who work closely with end users, can develop it, becoming citizen developers or power users.

Low code development platforms bring about change in the solution development process, with a minimal hand-coding, lower investment in setup, training, deployment and maintenance. Low-code development platforms encourage non-technical users to build their own enterprise applications, create reusable components that represent business services and fulfill a variety of business goals.

Businesses have begun to turn to low-code development platforms as it enables rapid application delivery with minimal hand-coding and quick setup and deployment. It’s an easy-to-use solution that simplifies the application development process by providing visual tools for designing application interfaces. The 3 parts of any low code development app are – Database integration, Visual development, and Full Lifecycle Management.

Features like Drag-and-Drop Visual Interfaces, Form Builders, Pre-Built Templates, Process / Workflow Modeling, Object Mapping, Customizable App UI, Third-Party App Integrations, App Marketplace and the pre-built services that are ready to put in use, will dramatically speed-up the application development cycle, in turn, lowering cost and other resource requirements, and paving the way for experimental app development.

  • Accelerate time to market by speeding-up the release of digital tools such as e-forms, video and workflow automation.
  • Engagement of Non-technical members to support major digital transformation initiatives by use and deployment of low code platform solutions.
  • Citizen developers become more empowered to develop applications that meet business goals.
  • Business is well-aligned with IT, and applications built are fit for purpose because they are executed by citizen developers who know the processes inside-out and can iterate easily – until its right.

Low-code platform vendors occupy five segments: general-purpose, process app, database app, request-handling and mobile app platforms.

Significant low code platform vendors are Alpha Software, Alphinat,, Appian, Bizagi, Caspio, ClaySys Technologies, Formotus, Intalio, Intuit QuickBase, KeyedIn Solutions, Magic Software, MatsSoft, Mendix, MicroPact, Microsoft, OutSystems, Salesforce ServiceNow, Simplicité Software, Snappii, TrackVia, ViziApps, WhoGloo, and Zoho.

Citizen developer is a front line asset when it comes to clearing enterprise application backlogs, and the numbers are constantly on the rise. These citizen developers are more likely to try and build the apps using low code platforms, and revolutionize the way business applications are built and used.

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Results-driven business leader with 25 years of deep experience focused on Revenue and Profitability - P/L management, sales, presales, demand generation, lateral growth transformational programs, global delivery, quality assurance, optimization of the overall customer satisfaction score -CSAT Currently responsible for India Business Unit (IBU), develop a business plan that anticipates changes, opportunities, and ensures profitability, strengthen alliances and build & drive teams with key business partners and customers to ensure all planned targets are achieved. Presales -Leadership at Bids & Proposal effectiveness, Crafting winning strategy to win New deals and sustaining existing customers and improve overall pre-sales effectiveness of the organization. Have led & setup global delivery engine, managing large team setups, client delight focus across all our operating geographies- leading the operational turnaround of the company by working on cost optimization & sustainable Delivery Platform in Products and Services business. Non-linear growth - Have led the organization in the area of Product engineering using BPM, SOA, and ESB by driving the roadmap for the next generation of IP led solution accelerators and differentiators to the organization. Have led QA/MR Defined, implemented, managed and achieved CMMI L5 1.3 Version process certification by partnering with KPMG. Provides leadership to the KM teams that have created key enablers, productivity accelerators and differentiators to the organization. Prior to BCT, Chari has worked at Tech Mahindra, Xoriant, 3i infotech, & TVS Group.

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